When you use Cricex, we receive certain information from you. This privacy policy clearly explains what data we collect, why we collect it, how we store it, and what your rights are. No hidden terms — just full transparency.
Cricex (cricex.ws) places the highest importance on user privacy. We believe your personal data belongs to you, and you have every right to know how it is being used. This privacy policy is our commitment to that transparency.
When you create an account, place bets, make payments, or simply browse Cricex, we collect certain information. This policy explains what that data is, why we need it, and how we keep it secure. By using this site, you agree to this privacy policy.
Cricex collects information in several ways — directly from what you provide, automatically while you use the platform, and through third parties. Details are outlined below:
| Data Type | Purpose of Collection | Required? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | OTP Verification & Security | Yes |
| Notifications & Recovery | Yes | |
| Payment Information | Transaction Processing | Yes |
| IP & Device Information | Fraud Prevention | Automatic |
| Cookie Data | User Experience Improvement | Optional |
Cricex uses your data only for specific, legitimate purposes — never unnecessarily or without your consent. The primary uses are:
Cookies are small text files stored in your browser. Cricex uses cookies to keep you logged in, remember your preferences, and analyze site performance.
You can disable or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect certain features of the site.
Cricex follows industry-standard security practices to protect your data. Our security infrastructure is continuously updated and tested.
Cricex does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | While account is active + 5 years | Legal Compliance |
| Transaction Records | 7 years | Financial Regulatory Obligations |
| KYC Documents | 5 years after account closure | AML Compliance |
| Support Messages | 3 Years | Dispute Resolution Reference |
| Cookie Data | 30 days to 2 years | By Cookie Type |
| Marketing Preferences | Until consent is withdrawn | User Preferences |
Cricex respects your right to data protection. You may exercise any of the rights below — simply contact support.
Cricex is for users aged 18 and above only. We do not knowingly collect data from minors. Age is verified at registration, and KYC documents may be requested in cases of doubt.
If it is found that a minor's data has been collected inadvertently, it will be deleted immediately and the account will be closed. Parents or guardians can contact our support team directly to report such cases.
Cricex may update this privacy policy as needed. For significant changes, a notice will be posted on the website and sent to your registered email. The date of the latest update is always shown at the top of the page.
Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page periodically.
For any questions, complaints, or requests to exercise your rights regarding this privacy policy, contact us directly. We aim to respond within 72 hours.
Cricex follows GDPR-compliant policies. Contact support to exercise any of the rights listed below.
You can request a copy of the information we hold about you. Full details will be provided within 30 days.
If any of your information is incorrect, you can request a correction and we will update it promptly.
Unless required by law, you may request deletion of your personal data after your account is closed.
In certain circumstances, you may request that processing of your data be temporarily suspended.
You have the right to receive your data in a machine-readable format (CSV/JSON) and transfer it to another platform.
You can object to your data being used for marketing or profiling purposes — at any time, for any reason.
We don't just say it — we're committed to protecting your data through action.
All data transfers between your browser and our servers are secured with 256-bit SSL. No one can intercept it in transit.
Cricex never sells your personal information to third parties. This is a core principle of ours and will not change.
KYC verification on every account ensures the account is operated by its rightful owner — for your protection.
Cricex adheres to international data protection standards. Your rights are protected under international law.
Use biometric and OTP verification to log in to the Cricex app. Your account stays secure at all times.
Our support team is available 7 days a week, around the clock, to assist with any requests related to your personal data.
Answers to the most frequently asked questions.