The Cricex Promise
On Cricex Responsible Gambling — Fun with Safety
Betting is entertainment, not an obligation. Cricex always wants you to play with a clear head, within your limits, while keeping the rest of your life on track.
Betting is entertainment, not an obligation. Cricex always wants you to play with a clear head, within your limits, while keeping the rest of your life on track.
Our Philosophy
Cricex is a trusted betting platform for cricket fans and sports enthusiasts in Bangladesh. We believe betting is only truly enjoyable when done responsibly — and responsible gambling goes beyond managing your money. It means looking after your mental wellbeing, your relationships, and the balance of your everyday life.
Millions of users bet on cricket, football, and other sports on our platform every day. Ensuring every one of them has a positive experience is the core goal of Cricex's responsible gaming policy. We never want anyone to see betting as a source of income or to play under financial pressure.
Every bettor can reach a point where absorbing a loss feels overwhelming. Knowing when to make the right call, set a limit, or take a break takes real courage. The responsible gaming features at Cricex exist precisely for those moments — so you can protect yourself whenever you need to.
Remember, betting is a form of entertainment. Winning and losing are both part of the game. Chasing losses by placing more bets is a trap worth avoiding. Cricex stands by you not just in your winning moments, but through the tough ones too.
We encourage all our users to follow the core principles below. Sticking to these guidelines makes responsible gambling much easier to practice.
Many people don't realize when they've started developing problematic betting habits. Ask yourself the questions below — if you answer "yes" to most of them, it's time to take responsible gaming steps.
If more than two of your answers are "yes," please speak with our support team.
Reach out to our responsible gaming support team. We handle every conversation with complete confidentiality.
Our Safeguards
We combine technology and human support to make your responsible gambling journey as straightforward as possible.
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and any increase requires a 24-hour waiting period — helping prevent impulsive decisions.
You decide how long you spend on the platform each day. Once your session time is up, Cricex will automatically log you out and send you a break reminder.
If you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, no bets or deposits can be placed, though withdrawals remain available.
If you want to take a long-term break from betting, you can close your account for anywhere from 6 months to permanently. This action is irreversible — which is what makes it a genuine safeguard.
View a full, detailed history of all your betting activity — how much you're spending and which bet types are taking up most of your time. This transparency is the first step toward responsible gambling.
Our trained support team is available around the clock for any questions or concerns about responsible gambling. We'll guide you in the right direction with complete confidentiality.
Practical Advice
Never think of betting as a way to earn money. Treat it as a leisure expense, like going to the cinema or dining out.
Only bet what you can afford to lose — money you won't miss. Never use funds set aside for essential expenses.
Betting for long stretches increases stress. Step away once an hour, take a short walk, and talk to someone you care about.
Instead of relying on guesswork, base your bets on team performance, pitch reports, and statistics. Our Betting Tips This page will help with that.
Don't let betting become your only source of entertainment. Make sure you set aside time for family, friends, sports, and other hobbies.
Keep your account and devices secure to prevent anyone under 18 from accessing them. This is both a legal and ethical responsibility.
For Your Protection
Go to Settings on Cricex and set your own responsible gambling limits in just a few clicks.
Set a maximum limit on your daily deposits and bets.
Set a total betting limit for yourself across the week before you start.
Set a monthly budget to avoid overspending.
If you need an extended break, close your account completely.
General Questions
Register on Cricex and enjoy all the benefits of our responsible gambling protections. Safe betting, transparent service, and a great experience — all in one place.